
Live Phone Answering & Lead Capture for Service Businesses
Never Miss Another Customer Call – Real People. Real Conversations. More Opportunities.
You're busy running your business. Whether you're repairing vehicles, managing crews, working on a roof, handling emergency calls, or meeting with customers, you can't always stop what you're doing to answer the phone. But when a potential customer calls and reaches voicemail, they may simply move on to your competition. That's where MORBiZ Live Lead Assist comes in.
Our professional, live human answering service helps service businesses capture incoming leads, respond to customer inquiries, schedule appointments, and manage calls during regular business hours, evenings, weekends, and holidays.
We don't just answer phones. We help turn incoming calls into
business opportunities.
How MORBiZ Live Lead Assist Works
1. We Answer Your Calls
Our trained representatives answer incoming calls with a friendly, professional greeting customized to your business. Your customers speak with a real person, not a chatbot or automated answering system.
2. We Screen & Qualify Your Leads
We collect important information, including the customer's name, phone number, service needed, location, and other relevant details. We help filter unwanted calls and identify genuine customer inquiries.
3. We Help Schedule Appointments
Depending on your business needs, our team can assist with appointment scheduling, estimates, consultations, and follow-up requests. Urgent inquiries can be handled according to your customized call instructions.
4. You Focus on Running Your Business
While our representatives manage your incoming calls, you can concentrate on completing jobs, serving customers, and growing your business.
Live Lead Assist for a Wide Range of Service Industries
Every service business depends on customer communication. MORBiZ Live Lead Assist provides professional phone answering and lead capture tailored to your industry's specific needs.

How You Get Paid
- Monthly Residual Commissions
- Paid Every Month for as long as the Client Remains Active
- Uncapped Earning Potential
- Build Predictable, Scalable Income Over Time
What We Provide
- Sales-ready leads supplied
- CRM access and call tracking
- Scripts, training, and sales support
- Proven, high-retention services
Daily Expectations
- Make 100 outbound calls per day (leads provided)
- Speak directly with business owners and decision-makers
- Identify needs and present MORBiZ solutions
- Close new accounts and build your book of business
- Consistent follow-up to maximize conversions
This is a
performance-driven role with clear activity expectations.
Tree Services & Landscaping
From emergency tree removal and storm cleanup to landscaping estimates, lawn maintenance, irrigation, and outdoor improvement projects, our representatives help capture new customer inquiries while your crews are working in the field.
HVAC – Heating & Air Conditionings
When customers need AC repair, heating service, system replacements, or emergency HVAC assistance, a missed call can mean a missed job. Our live answering team helps collect service details and identify urgent requests.
Auto Repair & Maintenance
Keep your technicians focused on repairs while we help manage calls for brake service, engine diagnostics, transmission repairs, scheduled maintenance, and general automotive service appointments.
Auto Body & Collision Repair
From emergency tree removal and storm cleanup to landscaping estimates, lawn maintenance, irrigation, and outdoor improvement projects, our representatives help capture new customer inquiries while your crews are working in the field.
Towing & Roadside Assistance
When drivers need towing, jump-starts, tire changes, lockout assistance, or roadside recovery, timely communication is critical. Our representatives help gather the driver's location, vehicle information, and service needs for prompt follow-up or dispatch according to your procedures.
Heavy-Duty Truck Repair & Service
Support your commercial truck repair, mobile diesel service, fleet maintenance, and heavy-duty roadside repair operations with professional call handling. We collect vehicle details, service locations, and repair needs so your team can respond efficiently.
Home Services
Whether your business provides plumbing, electrical repairs, garage door service, pest control, restoration, or other home services, our team helps you stay connected with homeowners requesting appointments, estimates, or urgent repairs.
Exterior & Interior Remodeling
From kitchen and bathroom renovations to siding, painting, flooring, decks, and complete remodeling projects, our representatives help capture project details and coordinate estimate requests.
Roofing Services
Roof leaks, storm damage, roof replacements, inspections, and new roofing installations all generate important customer calls. Live Lead Assist helps roofing contractors capture inquiries while their crews are busy on job sites.
Glass Repair & Replacement
We help glass companies manage calls for auto glass repair, windshield replacement, residential window repair, commercial glass services, and emergency glass replacement.
Benefits of Hiring a Call Answering Service for Arborists:
- Boost efficiency by ensuring calls are answered professionally, even when you're up in a tree or out on a job site.
- Capture more leads. Most potential customers won’t leave a message.
- Make a great first impression with every call, leading to more satisfied clients and stronger word-of-mouth referrals.
- Stay organized with detailed call logs and custom messaging that keeps you informed in real-time.
- Maximize availability without working overtime. Live Lead Assist keeps your business running even during lunch breaks, weekends, or holidays.
- Keep your calendar full! We'll schedule clients and keep you informed of urgent requests.
Contact Your MORBIZ Account Manager today or call 916-282-9381 for specialized pricing and to sign up! Or email us at Sales@Morbiz.com.



