Why Does My Small Business Need an App?

To be straight, if your small business does not have a mobile app, you need to get one right away. Don’t worry though, it is much more affordable than you could possible imagine. OK, now that you know you need one, on to the ever important why. SImply put, just having a web presence, as in a website, isn’t going to provide the traffic you desire as more and more people turn to mobile for all their online activity. Smartphone apps are an increasingly important tool for all types of small businesses, just check out these reasons why you can’t skip the app.
Rise in Mobile Usage
As mentioned, online activity is rapidly shifting to mobile and away from desktops and even laptop computers. Recent studies show that nearly 75 percent of American smartphone users check their device at least once an hour and nearly 90 percent of the time a person is on their phone, they’re using an app. That’s time they could be spending on your app, if your business had one!
Instant Contact
Apps ensure that you are always in reach to your customer. Quick contact features, such as one touch calling, texting or emailing, allows your customers to get a hold of you in the method they find easiest, and fast.
Delivery of Push Notifications
In order to increase engagement your app can send push notifications. This could equate to a person receiving a text message, but from your business through your app. You can use it to inform customers of upcoming specials and sales, let them know a change in hours, or give them a heads up about a new product or service you are offering. Just be sure not to over do it with the push notifications, as too many could cause people to turn them off.
Loyalty Programs & Coupons
Other features of mobile apps that keep people coming back include referral programs, loyalty programs and coupons. Everybody loves to save money, and your app is a vehicle in which your customers can do just that!
The time and cost of app development is often what scares many SMB owners. Thankfully there are simple, affordable solutions to your business’ needs. MORBiZ offers exciting, rewarding custom mobile apps for SMBs. You will soon be live on Apple and Android products, as well as other brands. Your mobile app doesn’t have to compliment your website, it can outshine it! Give MORBiZ a call at 1-855-266-7249 to start designing your custom mobile app or to learn more about our extensive web presence services .









