What is the Purpose of a Website for a Brick and Mortar Business?

It is understandable to question the need of a website for a business that offers physical products or in person services. Even more so if that business is well established and has been serving its community for quite some time. So why does a brick and mortar company need a website? For a number of reasons, actually. Whether you’ve been in biz for decades or are just setting up shop, consider the following when thinking about establishing a web presence.
Inform Customers
A website offers a simple way of informing current and potential customers what your business offers. Remember, no two businesses are the same! Even if a customer has used your services before, they may want to know what else you provide, and the quickest way for them to find out would be via a website. People are much more likely to pick up a phone, schedule an appointment or make a purchase if they are already positive that your business offers what they want. On your website you can list and detail everything your business does and sells, ensuring that you never let a customer get away because they were uninformed.
Schedule Services & Sell Products
A website is the most convenient way to let customers schedule appointments and browse and purchase products. That’s working smarter, not harder! Simple contact forms also make it easy to connect with potential customers who have questions or prefer to schedule directly with you or another employee. Even if you don’t want to sell products online, you can list your available goods and services on your website, giving people a direct reason to visit your facility.
Be Found Online -- and Off
The fact of the matter is, advertising and marketing methods have changed drastically in recent years. Word of mouth is more like word of keyboard these days. People share their experiences on social media, not with a letter to the editor. Being found online is a necessity for business survival these days because that is where people seek out goods and services. More and more, consumers turn to Google to find local businesses that offer what they need -- auto repair, haircuts, takeout, home improvement services and so on. Your website is how these customers will connect with you! Simply put, if you don’t have a web presence, you’re losing business.
Setting up a website may seem like a difficult task, especially if your specialty has nothing to do with computers. Thankfully, you’ve got MORBiZ! Our team of Internet marketing professionals can craft a custom small business website that will drive customers through your front door. To learn more about the benefits of a website for a brick and mortar business, or to request a free web presence snapshot of your company, please call us at 1-855-266-7249 or fill out this simple contact form. We look forward to working with you to grow your business online and off using our web marketing tool box !









