Key Elements of a Successful Small Business Website

There is no denying that a strong online presence is crucial for the success of small businesses, both online and off. A well-designed and functional website serves as the foundation for establishing credibility, attracting potential customers, and ultimately driving business growth and revenue. At MORBiZ, we know which elements are key to creating a successful website for a small business. Below, we discuss some of the vital building blocks we utilize when creating sites.
User-Friendly Navigation
User-friendly website navigation is essential to ensuring that visitors can easily find the information they need. Use clear and intuitive page names and a logical page hierarchy. Refrain from implementing multiple drop down menus, which can make it difficult to move about the site. It’s wise to limit your site’s pages to no more than six, if possible. Remember, the goal is to make it effortless for users to navigate through your website, encouraging them to explore further and engage with your business.
Responsive Design
While many sites are designed in a computer, they need to be easily readable and functional on a smartphone, especially given most people use their handheld device to surf the web. Sites designed and published by MORBiZ are optimized for computers, tablets, and smartphones. A mobile-friendly website not only enhances user satisfaction but also improves your search engine rankings.
Relevant Content
Content is king, and this holds true for small business websites as well. Implementing engaging and informative content that resonates with your target audience will assist with search results and ensure customers find the information they need. Written and visual content should highlight your products and services, outline your values and help potential customers understand why they should choose your business over the competition.
Clear Call-to-Actions (CTAs)
A successful small business website guides visitors towards taking specific actions. Use clear and strategically placed call-to-action buttons to prompt users to contact you via phone or email, or to make an appointment. The CTAs should stand out and be easily recognizable, using persuasive language to encourage conversions.
Contact Information
Make it easy for potential customers to get in touch with you by prominently displaying your contact information, including phone number, email address, and physical address if applicable. A contact form is a great way to get people to connect with you via email.
Testimonials
Showcasing positive testimonials from satisfied customers will help build trust and credibility with new users. Including testimonials helps potential customers gain confidence in your business and increases the likelihood of them reaching out to you.
At MORBiZ, we know how vital a quality, responsive website is. Our small business Internet marketing experts build websites from scratch to help our customers grow their business online and off. As the base for a larger web presence campaign, we also offer PPC campaigns and social media management, ensuring we cover all the bases. To learn more about our services, or to request a quote for the cost of a new website for a small business, please call 855-532-3547
or use this contact form to get in touch with our helpful team!









