Why should I have a Mobile App?

These days, customers are often on-the-go when they seek out a particular business or service. When a customer turns to their phone and searches for your business, it’s of great consequence that you have a well-built mobile app. This could very well make the difference between a customer choosing you versus another local competitor. The app will build important connections between you and your clientele, and it can potentially help to keep you in better contact with your employees regarding current promotions and sales efforts. In today’s online world, you need to make sure that you optimize your presence in many arenas, and a mobile app is big step forward in that direction. Here’s a look at the top benefits of having a mobile app for your business.
Enhanced Customer Experience
There are a number of great ways that your mobile app will create a better online experience for your customers. For one, the app will have quick contact features, allowing clients to conveniently reach out to you through phone or email with just a single click. Additionally, this will provide hassle-free appointment making and easy-to-follow directions.
Customer Retention Using a Mobile App
To keep your customers coming back time after time, you have to innovate and incentivize. There are several ways that your mobile app can boost customer retention, including:
Loyalty Rewards Programs - Your app can feature an electronic punch card, which will motivate you customers to return until the card is filled, at which point they’ll receive a significant perk. By having this on your app, your customer can’t lose it, and you know they’ll always have it with them.
Push Notifications - A mobile business app will allow you to contact your customers en masse when you want to make an announcement. Your customers’ phones will buzz when the notification is sent out.
Attract New Customers with a Mobile App
Finding new clients is a never-ending pursuit, and having a mobile app will provide you a valuable tool in building up your customer base.
Referral Programs - On your app you can feature referral programs that reward current customers for bringing new ones into the fold.
Special Offers - These exclusive deals will help to boost enticement and excitement for first-time customers.
If you’re interested in building your web presence for on-the-go customers, it’s best to consult an online marketing firm that specializes in mobile app construction. To create a mobile app for your business, contact Morbiz at (855) 266-7249. Feel free to call up a Morbiz representative today to start building a better online relationship with your on-the-go clientele!









